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The player reported that the casino had refused owo accept his documents and cancelled his withdrawal. Frustrated with the situation, the player decided to wager his winnings and requested owo close the complaint. As a result, we had closed the complaint due owo the player’s decision to use his winnings, thus ending the withdrawal process. The player from Slovenia had their account closed and was informed that their winnings would not be paid. Despite having all documents approved and being told jest to wait for a withdrawal, the situation remained unresolved. The player from Alberta was unable jest to withdraw funds due owo a lock placed on their account by casino management.
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